Reduced service to be introduced on Metrolink

There will a reduced frequency across the Manchester Metrolink network from Friday 6th August to allow a more reliable service to operate with increased staff absence as a result of the so-called pingdemic.

The change will see trams running every 12 minutes on all lines across the network with all available trams used to provide as much capacity as possible. This will include the use of double trams on the busier lines. If staff availability allows additional services will run at the busiest times.

It is anticipated that this temporary service will run until at least the end of August. TfGM and KeolisAmey Metrolink will work together towards the reintroduction of more frequent services before the start of the new school year in September.

Danny Vaughan, TfGM Head of Metrolink, said: “I think everyone is aware that the ‘pingdemic’ is having a significant impact across multiple sectors, including transport. We have been working really hard to keep people moving, but the reality is staff absences are impacting services. Moving to a temporary 12-minute frequency will ensure we can operate a more reliable service and alleviate some of the pressure staff are under, which is extremely important for their own wellbeing. I’d like to reassure passengers we will add extra trams where we can and will be aiming to return to a more frequent service at the start of September. We’re sorry for any inconvenience this may cause but hope that our customers understand and bear with us at this time.”

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