Recruitment for the expanding West Midlands Metro network has recently received a boost thanks to an innovative training scheme. West Midlands Metro have joined forces with two local colleges to drive an initiative aimed at equipping people with the skills needed to apply for jobs which are currently being created on the network.
Nine people from the first cohort of students to join the Sector-based Work Academy have trained as Customer Service Representatives after completing a four-week programme developed by Dudley College and City of Wolverhampton College. The programme has been developed in partnership with West Midlands Metro and also has the backing of local jobcentres.
It includes IT training and help with literacy and numeracy, customer service and a range of other skills required for a career on the tram network.
Speaking about the initiative, Carl Williams, Director of Operations at West Midlands Metro, said: “The initiative has proved a huge success, supporting our plans for future growth whilst creating a range of career opportunities. We also have a number of people training as drivers after completing the Academy course, and we’re looking forward to welcoming them to the team over coming weeks. The success of the scheme clearly demonstrates the benefits of employers and colleges working together to help people to get back into work with skills valued by potential employers.”