Police patrols are being stepped up across the West Midlands Metro as part of ongoing plans to further strengthen safety and security across the tram network.
Anthony Stanley, Head of Operations and Safety at West Midlands Metro, explains more behind this move: “The increased police presence is already making a difference in helping to prevent incidents and enabling faster responses when concerns are raised.
“Although the tram is already considered one of the safest forms of public transport, and serious incidents are fortunately very uncommon, every report submitted by customers and colleagues helps us and the police to build intelligence and identify potential hotspots.
“This information enables targeted responses that provide an extra layer of security across the tramway and offer greater reassurance for both customers and Metro staff.”
Metro are also encouraging members of the public to play their part in helping to keep the network safe. They can report any concerns to the Customer Services team either by email, social media or via their website. If at any time anyone witnesses a crime or feels in immediate danger they should always contact 999 straight away.
There has also been investment in state-of-the-art CCTV cameras and improved LED lighting, which have helped to make the network safer than ever.