Over last weekend there was a suspension of the West Midlands Metro service to allow for some essential maintenance works to take place – and it has now been confirmed these works were brought forward from when originally planned to ensure that when restrictions are eased and lifted the system is ready to carry a greater number of passengers once again.
The work which took place on the network including upgrades to the overhead line as well as electrical equipment at several key locations.
Head of Operations at Midland Metro Ltd, Ray Harris, said: “With fewer people using the tram at the moment due to COVID-19 it proved the ideal time to press ahead with the work and we’ve been able to complete several projects in the space of a weekend. As a result, customers returning to the Metro once restrictions are lifted, can look forward to an even more reliable service”
The Metro Infrastructure team were joined by contractors over the weekend to make sure that the work could be completed in time with customer services staff and drivers present at stops to give information to prospective passengers about the replacement bus service as well as ticket acceptance on local rail and bus services.
Ray Harris added: “The Metro team really worked together and pulled out all the stops to ensure the work was carried out as quickly as possible, minimising disruption for customers who we would like to thank for their patience and understanding over the weekend.”