Dogs on West Midlands Metro trial a success

Well-behaved dogs will still be able to travel on the West Midlands Metro after it was announced that the extended trial has been a success and would be extended permanently.

An initial three month trial was launched in August 2023 and this was subsequently extended by a further three months to allow more feedback to be received from the public and employees.

Ahead of the trial only assistance dogs were allowed on board the Metro but after positive feedback the Conditions of Carriage have been changed as from 1st April to allow dogs on board. This allows each fare paying customer to travel on board with one dog on a lead. Owners must adhere to the published guidance and take responsibility for their dog’s behaviour, ensuring they remain off the seats and cleaning up any mess they create.

Anthony Stanley, Metro’s Head of Operations and Safety, said: “Since pet dogs were first allowed on board our trams, we’ve not had any reports of serious problems and had a very positive debate about our future policy. We would like to thank all those who submitted their views, both for and against. After a thorough review of all the feedback, the consensus has been in favour of permanently adopting the revised approach.”

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