Monday 25th April is going to go down as “one of those days” for Manchester Metrolink we would suspect after the entire network was suspended for four hours. This came after a “serious technical issue” at Trafford Depot which led to several safety critical systems going off line.
The problems started at around 11.30am when the technical issue meant that control room staff were unable to monitor tram movements or access information displays. This led to an immediate suspension of services on all eight Metrolink lines with queues of trams reported at various locations, particularly in the city centre. Several trams were stopped away from platforms and when the decision was made to detram all passengers some wheelchair users and those with prams had to be carried off the high floor trams.
After engineers attended to the problem Metrolink services started to resume shortly after 1600 but as is usual following major disruption it wasn’t possible to run a full service immediately. Manchester Metrolink confirmed that they would be introducing a 12 minute service on all lines “throughout the evening peak”.
Peter Cushing, TfGM’s Metrolink Director, said: “It’s good news that the issue has been identified and resolved and I’d like to apologise to anyone who has been affected by today’s network issues. We are now concentrating on getting services back up and running as quickly as possible and we are aiming to restore a 12 minute service across all lines this evening.”
We would imagine that social media users went into meltdown during the disruption but life is just too short to go through what Mr Angry from Wythenshawe and Miss Irritated of Rochdale might have to say on the subject!