Apple smartphone users will have access to real-time Tyne and Wear Metro travel information for the first time after the upgrading of the Pop app – which now becomes the only official app for everything Metro related. For at least the time being Apple users will only be able to use it for travel information with the Pay as you Go functionality only available to Android users.
The Pop app allows users to track Metro trains in real-time, plan journeys, find out information such as how busy car parks and trains will be and speak to members of the Metro team.
Huw Lewis, Nexus Customer Services Director, said: “Our upgraded Pop App means we’ve made real time updates on Metro available to Apple customers for the first time. More than 30,000 Metro customers will be getting messages to upgrade their Pop App or move from our previous app so they can benefit from the new features. The Pop App upgrade is just a small step on the journey. We will continue to develop our offer and increase the range of products customers can use on their phone alongside providing the latest travel information.”
Apple smartphone users should see their app update automatically from Metro to Pop with Android users seeing a pop-up message that directs them to the new app explaining the Metro one will no longer be supported.
Most of the functionality will be the same including a journey planner, a map and links to key sections of the Nexus website. It also now gives real-time information of how long until the next train is set to arrive and how many car parking spaces remain as the six park and ride car parks.
On the Android version you can also buy a one week Metro season ticket directly with Google Pay able to be used to access the Pop Pay As You Go product.
- More information on the app is available at https://www.nexus.org.uk/metro/useful-information/tyne-and-wear-metro-app