DLR celebrates after carrying one hundred million passengers in a year

The early afternoon of Sunday 31st March saw a key milestone reached on the Docklands Light Railway as the one hundred millionth passenger was carried on the network in the tax year. This was the first time that the network had carried as many passengers in one year and the milestone was reached thanks to the London Olympics which saw the busiest ever day for the system on 3rd August when over half a million passengers were carried.

Robert Niven, the DLR’s Head of Planning, said: “’This significant milestone caps a magnificent year for the DLR which saw us carry 7.2m people during the 2012 Olympic Games – double what we would normally carry during that time. And in just 25 years, the DLR has grown from running 11 trains on just two routes to becoming a key part of the world’s most prestigious sporting event while also servicing a rapidly growing local community. We have managed our expansion and increased our capacity to these unforeseen levels all while maintaining some of the highest reliability scores in the UK. We are now well placed to meet exciting future challenges as the east and south east of London host new developments and become the job creation hotspots of the next decades.”

The milestone of one hundred million passenger journeys has been achieved in the tax year 2012/3 whilst the network is still delivering consistently high levels of customer service that have been recognised over the years by industry awards.

Interestingly the passenger numbers have been counted using an automated system that records the number of people that pass through detectors at every entrance and exit on the network, including lifts and escalators.

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