The most recent meeting of the UKTram Operations Group heard how the use of body-worn cameras by frontline staff on a number of tramways across the country is helping to boost security. Its reported that the cameras and proving a valuable weapon in the fight against anti-social behaviour whilst also reducing the number of verbal and physical assaults on staff.
Commenting following the meeting, Steve Duckering, UKTram Operations Manager, said: “Bodycams have been in use on a number of networks for a while now, and they have been widely welcomed by both employees and customers. As a group, we are now appealing to operators to come forward with examples of how the cameras have helped to protect staff and the public for a series of ‘good news’ stories to illustrate the huge contribution bodycams are making to light rail safety and security.”
The meeting took place in Nottingham and also included discussions around a “Just Culture” approach to shared accountability within organisations and an update on service performance. The RAIB also attended the meeting via Teams to give an annual reflection of industry issues and colleagues provided quarterly patronage figures which had been requested by the DfT.