The last we ran one of these stories on Manchester Metrolink performance the headline was “Punctuality up, reliability down” and this time it’s the complete opposite as punctuality has fallen and reliability has gone up! As has often been the case since Covid hit the report released covers three consecutive reporting periods – from 18th October 2020 (period 8) to 9th January 2021 (period 10). Although there has been a fall in punctuality it is only a small decrease and the increase in reliability is more than 2% so it is a generally positive picture for how the system continues to operate.
Punctuality
Trams departing less than 2 minutes late
Period 8 (18th October to 14th November 2020): 94.0%
Period 9 (15th November to 12th December 2020): 94.2%
Period 10 (13th December 2020 to 9th January 2021): 94.0%
The previous period was 94.4%. Period 4 in 2020 remains the highest in the past eight periods at 94.6%.
For period 10:
Highest performing line: Trafford Park line – 98.1%
Lowest performing line: Oldham & Rochdale – 87.9%
Reliability
Planned miles operated
Period 8 (18th October to 14th November 2020): 96.8%
Period 9 (15th November to 12th December 2020): 93.8%
Period 10 (13th December 2020 to 9th January 2021): 97.8%
The previous period was 95.6%. Period 3 in 2020 remains the highest in the past eight periods at 99.2%.
For period 10:
Highest performing line: Trafford Park line – 99.5%
Lowest performing line: East Didsbury – 94.0%
0.61% of journeys were cancelled and 0.69% of journeys were considered incomplete.
- The full performance report can be viewed on the TfGM website at https://assets.ctfassets.net/nv7y93idf4jq/1DmvQf0P8rfP2AcXGwVMOA/8eb1b7e3c06f10ded4cba2238cfadc69/Performance_poster_09012021.pdf