Nottingham Trams Ltd, the operator of Nottingham Express Transit, have announced that they have received a prestigious international award to recognise their commitment to the ongoing development of their staff – their most valuable asset as the press release puts it. They have achieved the sixth generation Investors in People standard which is awarded to organisations that consistently outperform the wider business community.
Paul Robinson, Managing Director, said: “The tram has seen year-on-year growth in customer numbers, and by meeting the demanding requirements of the revised standard we know our employees have both the skills and motivation to further boost the popularity of the network.”
This latest version of the Investors in People standard is said to build on previous versions and champions best practice in people management through a structured approach to leadership, training and employee empowerment.
In the accreditation report, Kerry Ireland, Investors in People assessor, said: “Striving to achieve excellence across the business, the team is well led. They’ve developed a structured approach to leading, supporting and managing their people, acting as role models for employees who enjoy their work and understand the contribution they make to the business. People feel empowered and strive to deliver high standards of safety and customer care, which was evidenced throughout the assessment.”