The latest four week period of performance on the Tyne and Wear Metro has seen a small increase although it is still at a disappointing level, especially for anyone who is trying to get around the region and relying on the Metro.
In the four weeks between 3rd February and 2nd March 2019 83% of trains arrived on time (that’s either within three minutes late or 30 seconds earlier), up from 81% in the previous four weeks. Another good piece of news is that the same period in 2018 saw 79% of trains on time.
During this period there were a couple of issues which affected services with a power circuit fault on 4th February and two “driver resource issues” on 8th and 16th February. To try and resolve the second issue eight new drivers started training during January.