New Operations Director appointed on Tyne and Wear Metro

Nexus have appointed a new Operations Director for the Tyne and Wear Metro. Kevin Storey has been promoted from the Head of Operations Delivery role and will now be responsible for overseeing the day to day running of services on the network.

Kevin, aged 47 from Northumberland, has worked in Metro operations since 2005 and had previously led the successful delivery of services for major events such as concerts at the Stadium of Light and the Great North Run.

The appointment comes at a time when performance on the Metro is struggling with the availability of the aging trains at a low level.

Speaking about his new role, Kevin said: “I am delighted to be taking up this new role and lead our operations team as we look to a bright future with a new fleet of Metro trains. The immediate challenge is to improve our current performance and reliability for our customers, and to play our part in in the transition to the new fleet, which will be a historic period of change and renewal for the Tyne and Wear Metro. I am acutely aware of the many challenges we have faced with service punctuality and anti-social behaviour on our network. These are two key areas that I will continue to focus on in order to build customer confidence in Metro. I want Metro to be a high performing service, delivered by a team who are proud of the work they do, with everyone pulling in the same direction and understanding the key roles they play in the success of Metro.”

Martin Kearney, Managing Director at Nexus, said: “I am pleased to welcome Kevin Storey to his new role as our Metro Operations Director as we look ahead to introduction of the new Stadler train fleet and our ongoing focus on improving Metro performance for our customers. It’s a key role managing the day to day Metro services and I know that Kevin will bring a great deal of passion, dedication and knowledge to the job.”

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