All of Blackpool Transport’s modern trams and buses are set to enjoy a major radio upgrade utilising a brand new digital radio system. Being designed by North West communications specialist TES Communication Solutions the upgrade will see the transport operator move away from conventional analogue radio technology to a modern and sophisticated digital system.
The new radio system is said to include a multi-terminal digital control desk to monitor and manage the vehicle fleet which is essential for the efficient management of events such as roadworks, diversions and breakdowns.
Each vehicle – buses and trams – will have new on-board radio installed with inspectors equipped with mobile devices to allow them to communicate by voice and data to the main control desk or directly to vehicles. This will allow drivers to be equipped with better information, faster and be able to relay this to passengers, thus offering an improved journey experience.
Wayne Smith, Operations Manager at Blackpool Transport, said: “Our relationship with TES and our work to upgrade and future-proof our communications system is part of our wider strategic plans to embrace digital technology and continue to offer the very best for our customers and our staff. Being able to better support our front line staff with additional real time information is a really positive step forward.”
Steve Smith, Managing Director of TES, said: “This is a huge upgrade on the system and means we can ensure coverage geographically as the network expands. It also means Blackpool Transport has the radio capacity to grow its services while improving driver and passenger safety. We have enjoyed a long-term relationship with Blackpool Transport since installing their original system. Our 24/7 managed service allows us to offer support whenever it is needed while also continually looking at improvements that can meet the company’s business priorities.”
Similar technology has already been installed by TES Communications Solutions on the West Midlands Metro as that network expands.