If you are a regular traveller on Manchester Metrolink or have been reading our news pages in recent weeks and months you can’t help but have noticed that there have been major problems at Cornbrook with points failures causing severe delays to services far too often. Manchester Metrolink have now released an official statement on their website (http://www.metrolink.co.uk/pages/news.aspx?serviceID=144) to show passengers that they are aware there are problems and that they are attempting to solve them as soon as possible.
The blame on the problems at Cornbrook is said to be “as a result of the complexities of meshing the existing Metrolink network with the new technology required to speed up journeys and provide real time information to passengers.” Although extensive testing was undertaken before the system went live a number of unexpected issues have been experienced and it is these that have been causing problems for long suffering commuters.
To try and solve the problems a number of steps are being taken:
- TfGM are working with Thales, MPT and MRDL to improve on how they react to issues in the area, to protect passengers from length spells of disruption.
- A series of immediate, short-term changes are being made to the system to improve its reliability.
- The failures are being investigated to identify the root cause(s) so that permanent solutions can be introduced.
Hopefully these steps will go a long way towards solving the Cornbrook problems and then in the long run Manchester Metrolink’s local reputation can be repaired.