Midland Metro gains ISO 9001 accreditation

Midland Metro have been awarded the ISO 9001 accreditation, an internationally respected certification which recognises high-quality operations and maintenance procedures.

Ben Ackroyd, Midland Metro Director, commented: “I’m very proud of the whole team for achieving this standard. Special credit to all the hard work the engineering team have done getting our new fleet of trams up and running. I’m particularly pleased because to gain ISO 9001, companies have to demonstrate their absolute commitment to customer satisfaction by setting out – and being judged on – what needs to be in place to consistently meet customer requirements.”

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1 Response to Midland Metro gains ISO 9001 accreditation

  1. John Brookes says:

    ISO 9001 Quality management – a bit like Investors in People but actually means something!

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