A free wi-fi service on the Tyne and Wear Metro is set to be rolled out to four more stations to help improve the digital experience for passengers. The Metro Connect network \u2013 which can be accessed through the Pop app \u2013 is already operational at Haymarket and Central Station in a successful pilot but will now be available at four more busy stations.<\/p>\n
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The new stations joining the network will be Monument, St James, Jesmond and Gateshead. The roll-out will take seven months to implement and will offer much-improved connectivity for getting real-time Metro service updates on the Pop App.<\/p>\n
Steve Duchar, Head of ICT at Nexus, said: \u201cWe\u2019re really excited to continue the roll out of our free Wi-Fi service on Metro, which is going to continue to transform the digital experience for our customers.<\/p>\n
\u201cImproved connectivity at our underground Metro stations is something that customers want to see, and after a successful trial, with great customer feedback, we have been able to extend Metro Connect Wi-Fi at additional locations.<\/p>\n
\u201cWe understand how important it is for people to stay connected while they are on the move. Metro Connect will provide customers with fast and easy access to data with their smartphones and tablets. It\u2019ll transform how they can browse for key information and get real time service updates through our Pop App when they need it.<\/p>\n
\u201cWe see good connectivity on Metro trains and at most of the stations across the system, but the busy underground stations could be better and often struggle to get any 4G or 5G connection at all, other than with EE. Wi-Fi remedies this issue.\u201d<\/p>\n
The quickest way that users can access the wi-fi is to be using the Pop App but it can also be used through the app belonging to service provided, Purple.<\/p>\n
The free wi-fi service will continue to be assessed to see whether it can be further expanded.<\/p>\n","protected":false},"excerpt":{"rendered":"
A free wi-fi service on the Tyne and Wear Metro is set to be rolled out to four more stations to help improve the digital experience for passengers. The Metro Connect network \u2013 which can be accessed through the Pop … Continue reading