{"id":50454,"date":"2023-07-30T11:00:19","date_gmt":"2023-07-30T10:00:19","guid":{"rendered":"http:\/\/www.britishtramsonline.co.uk\/news\/?p=50454"},"modified":"2023-07-30T09:00:25","modified_gmt":"2023-07-30T08:00:25","slug":"performance-down-again-on-tyne-and-wear-metro-2","status":"publish","type":"post","link":"https:\/\/www.britishtramsonline.co.uk\/news\/?p=50454","title":{"rendered":"Performance down again on Tyne and Wear Metro"},"content":{"rendered":"<p>The latest performance statistics for the Tyne and Wear Metro have been posted at stations across the network and once again it doesn\u2019t paint a particularly positive picture as the all important percentage figure is on the decrease again \u2013 both from the same four weeks in 2022 and the previous period this year.<\/p>\n<p><!--more--><\/p>\n<p>The number shown on this poster is 80% which covers the four weeks between 28<sup>th<\/sup> May and 24<sup>th<\/sup> June 2023. When you compare that with 2022 the number was at 89% whilst the four weeks previous to this in 2023 was at 87%. No reasons are given for the reduction in performance although as reported extensively there have been challenges with keeping the old fleet of trains on the road.<\/p>\n<p>As well as half the poster being given over to advertising ticket promotions it also gives details of passenger satisfaction. This is from a survey undertaken during May 2023 which tells us (out of 10):<\/p>\n<ul>\n<li>Overall satisfaction \u2013 7.5<\/li>\n<li>Cleanliness \u2013 7.2<\/li>\n<li>Information \u2013 7.5<\/li>\n<li>Safety and comfort \u2013 7.0<\/li>\n<li>Staff availability \u2013 5.7<\/li>\n<li>Station equipment \u2013 7.3<\/li>\n<li>Ticketing \u2013 7.2<\/li>\n<\/ul>\n<p>The survey sees around 2000 Metro passengers asked for their opinions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The latest performance statistics for the Tyne and Wear Metro have been posted at stations across the network and once again it doesn\u2019t paint a particularly positive picture as the all important percentage figure is on the decrease again \u2013 &hellip; <a href=\"https:\/\/www.britishtramsonline.co.uk\/news\/?p=50454\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[67],"tags":[],"_links":{"self":[{"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=\/wp\/v2\/posts\/50454"}],"collection":[{"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=50454"}],"version-history":[{"count":1,"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=\/wp\/v2\/posts\/50454\/revisions"}],"predecessor-version":[{"id":50455,"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=\/wp\/v2\/posts\/50454\/revisions\/50455"}],"wp:attachment":[{"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=50454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=50454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.britishtramsonline.co.uk\/news\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=50454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}