The latest performance figures of Manchester Metrolink are now available on the GMPTA website and were presented to the committee for approval on Friday 12th December 2008. The report covers period 6 from Monday 15th September 2008 until Sunday 12th October 2008. Read on for a summary of the report.
Operated Mileage
Operated Mileage remained at 99.20% for Period 6 with a MAA of 98.52% (this remains above 98% for the 16th consecutive period)
Vehicle Availability
The total tram availability against the morning peak target (29 trams) was 98.5%. The average vehicle availability in the morning peak was 26 out of the 29 target. The main cause of reduced availability is the three trams which remain out of service.
Trams Out of Service during the Period
* 1007: Undergoing upgrade work as part of Metrolink Special Projects including CCTV fitting (all trams are expected to be so fitted by May/June 2009) and universal running.
* 1016: Sustained extensive damage caused during the derailment. As reported last week on British Trams Online this returned to service on Friday 21st November.
* 2001: Remains out of service long term. There is now only one issue which is outstanding on this vehicle and GMPTE are working along with Stagecoach to seek resolution to bring the tram back into service.
Incidents During The Period
* 2nd October 2008: RTA between a car and a van at 0635 blocked the outbound line between Weaste and Ladywell. Track was cleared at 0705 and a full service to Eccles resumed.
* 3rd October 2008: Bury outbound service was disrupted when a male was hit at Victoria as he tried to run across the walkway from the Metrolink platform to the main heavy rail platforms.
* 11th October 2008: Two incidents within a small time frame caused delays to the Altrincham service. A tram had to taken out of service at 1335 after a fault, the tram was removed at 1409. Then at 1422 a RTA involving a tram at the junction of Trafford Road and Salford Quays which blocked the inbound line, with the car was blocking the outbound line. The scene was cleared at 1445 but delays were experienced until 1855.
Complaints
Complaints rose by 34.5% in this period from 460 to 702. 62% of these complaints were due to ticket machines (a 40% increase from the previous period)
Source: GMPTA